PickaxeMania is run by volunteers who keep the server fun, fair, and welcoming for everyone.
Tag @staff in chat with a brief description of your issue. Any online staff member will see it and respond.
Use /staffalert to send an anonymous report. This notifies staff via Discord without identifying you.
For issues that haven't been resolved, contact RoelandCache directly. Please include:
First, try talking directly with the staff member about your concern. Most issues can be resolved with a straightforward conversation.
If the issue remains unresolved after 1–2 days, escalate it to RoelandCache with the details of what happened and what steps you've already taken.
We periodically recruit new staff members from the community. Active, helpful, and trustworthy players may be considered for staff positions. Apply here →